This content has been archived, and is no longer maintained by Indiana University. Information here may no longer be accurate, and links may no longer be available or reliable.
Adobe Connect, IU's previous web collaboration and conferencing system, became read-only on August 31, 2017, and was fully retired on December 28, 2017. After a comprehensive pilot evaluation, Zoom was selected as its replacement.
Add your e-signature. Share the form electronically. And store it in Document Cloud so you can easily find and track it. Manage software rollouts and standards compliance. Use Adobe and Microsoft tools to manage and deploy updates. Get support for a wide range of document security standards. Open a command shell (Windows Command Prompt or Mac OS Terminal). Then, go to the ExManroot folder and run this command for your Adobe Add-on, substituting myaddon.zxp with the name of the.ZXP file you downloaded.
UITS converted Adobe Connect recordings to MP4 format, but Adobe Presenter files were not automatically converted. UITS offers a content migration service for faculty who need assistance moving Presenter content to other platforms. To take advantage of this service, complete the Adobe Presenter Migration Support form.
You can attend an Adobe Connect meeting using only yourbrowser (if you have Flash Player installed). However, meeting Hostsand Presenters who wish to use their microphones or share theirdesktops must install the Adobe Connect Add-in. The Adobe ConnectAdd-in lets you share your computer desktop with remote meetingparticipants and enjoy echo-free two-way audio. Once you've installedthe add-in on your computer, all Connect meetings will launch in theadd-in instead of in your browser.
Just to the right of the Documents heading is the + Add Files link that allows you to add files to the agreement. The documents are presented to the recipients in the order they are listed in the add-in panel; If you need to add files from your Adobe Sign library, click the More Options link.
To determine whether you have the Adobe Connect Add-in installed, goto the Test Meeting Connection page. At the top of the page,the Diagnostic Test will run automatically. If the Adobe ConnectAdd-in is not installed (step 4 of the test), click InstallAdd-in to install it.
Alternatively, you can install the Adobe Connect Add-in in either ofthe following ways:
- Lightning install: If you are a Host or aPresenter in a Connect meeting:
- Join the Connect meeting room.
- Open the Help menu and click Install Adobe ConnectAddin.
- When asked if you want to install the add-in, click Yes.
- The add-in will automatically download and install. It will thenremove you from the meeting room and reconnect you to the room usingthe Adobe Connect Add-in.
- Manual download and install: If the lightninginstall method does not work, you can manually download the AdobeConnect Add-in and install it. Windows and Mac versions are availableon the Adobe Connect Downloads page.
To set up a meeting using Adobe Connect, see ARCHIVED: Creating an Adobe Connect meeting.
For more, see the ARCHIVED: Adobe Connect menu.
For help, contact your campus Support Center.
Note:
This article applies to Adobe Connect versions that supports Adobe Connect add-in. Starting Nov 2017, Adobe introduced the new Adobe Connect application for desktop that replaces the old Adobe Connect add-in for Adobe Connect version 9.x and later. If you are on Adobe Connect version 8 or earlier, you can continue to use Adobe Connect add-in.
The latest version of Adobe Connect Add-in is 11.9.966.0 for Windows and 11.9.959.0 for Mac OS.
Adobe Connect Add-in is needed for functionality specific to meeting hosts and presenters on Windows and Mac OS. The minimum required version of the Add-in for Adobe Connect 9.2 update is 11.9.949.0 for both Windows and Mac OS. However, Adobe strongly recommends moving to the latest versions available.
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You are asked to install the new add-in under the following circumstances:
- You try to start or join 9.2 meeting for first time and have older version of the Add-in installed.
- You start screen sharing, application sharing, or share PowerPoint (PPTX format) files, and don’t have the latest version of the Add-in installed.
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The new Add-in is based on Flash Player 11.9. It provides better performance and security, besides fixing several known issues since the last forced version:
Issue tracking number | Issue description |
Fixed in 11.9.949.0 | |
3640745 | Fixed issue where high CPU and memory usage was observed after Add-in update to 11.2.385.0 |
3605441 | Reimplemented AS2 SSO APIs in AS3 to re-enable SSO support in the C9 Add-in |
3630883 | Fixed issue where screen shares running in full desktop mode are truncated. |
3606223 | Fixed issue in which Windows add-in crashes while screen share on particular resolution (1366 * 768). |
3587157 | Mac Add-in: Fixed issue where while making recording offline, FLV file creation on Mac add-in was not paused while buffering. |
3582610 | Fixed issue where share dialog was being captured while sharing desktop on Win 8. |
3583894 | OSX 10.9: Fixed issue where user was unable to share apps or windows |
Fixed in 11.9.959.0 | |
3707621 | Addin crashes on request control when Secure Desktop sharing. |
3431380 | Connect Meeting Addin randomly crashes for Hosts and Presenters |
Fixed in 11.9.966.0 | |
3709517 | Fixed issue where visuals didn't show up in Offline FLV file recordings created from Windows 8 |
3711326 | Fixed issue in which high CPU and memory usage using custom pods (rPhone and Vantage Point) on few machines |
Windows
Click here to download Windows Add-in.
- Save the file when prompted; by default, it's saved in the Downloads folder.
- Open the Downloads folder and open ac_addin_win_966.zip to extract the package (the package name is setup.exe).
- Open setup.exe to launch the installer.
- Follow the installer prompts to install the Add-In.
Mac OS
Click here to download the Mac Add-in.
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- Save the file when prompted; by default, it's saved in the Downloads folder.
- Open the Downloads folder and open ac_addin_mac_959.z to extract the package (the package name is adobeconnectaddin-installer.pkg).